Customer Data Science Platform
for Online Stores
now refactored and built on
How It Works
Our platform combines proven marketing techniques with state-of-the-art machine learning to find tons of insights into what customers are doing and what they most likely do in the future.

Connect & Search

customerml connects to your favorite online store platform on a scheduled weekly, monthly or other basis, and updates our customer science platform with actual customer, product and purchase data.

Analyze & Predict

customerml analyzes your customers' purchase behavior and looks for pattern and trends, leveraging established marketing concepts, machine learning and predictive analytics.

customerml predicts interests and preferences, when existing customers will buy again, how likely they behave in the future, and more.

Load & Search

customerml connects all derived insights with a state-of-the-art search platforms, thereby organizing actual and previous insights as a time series.

You can compare customer segments over time, follow every individual customer over his or her lifetime and quickly visualize trends in your customers' behavior.

You can directly connect to tons of insights, forecasts and product recommendations by simply applying approved search pattern.


Deliver superior shopping experience with personalized recommendations

Effectively plan personalized cross-sell, discount and promotion campaigns

Identify your high-value customers and find future stars early

Effectively target your customers based on their lifecycle stage

Detect customers who are likely to become repeat buyers

Optimize repeat sales and forecast future sales trends

Find high-value customers at risk of fading away and build effective winback campaigns

Know your customers' preferences and interests, and forecast their future behavior


Customer Segmentation

customerml analyzes the purchase behavior and segments your customer base by recency, frequency and monetary purchase characteristics.

Purchase Metrics

customerml quickly derives statistics from the purchase data and delivers an overview how your business performs in a certain time window.

Loyalty Analysis

customerml delivers an up-to-date loyalty score for every customer and detects those that are at risk to fade away or still stick around with your business.

Customer Value Prediction

customerml looks into the future and predicts the customers' value by each customer segment and even every single customer.

Cohort Analysis

customerml supports you to easily compare how groups of customers behave over time and gives clear insight into the health of your business.

Purchase Forecast

customerml leverages machine learning to predict when customers most likely purchase again, and what amount of money they will probably spend.

Product Analysis

customerml analyzes your products' purchase frequency, discovers those frequently bought together, and identifies your star products.

Persona Analysis

customerml applies machine learning to group customers into meaningful personas with similar purchase behavior and common product interests.

Geospatial Analysis

customerml transforms IP addresses into valuable geospatial profiles, thereby providing insights into your customers' movement profiles.

Personalized Recommendations

customerml applies machine learning to understand your customers' preferences, and provide accurate personalized recommendations.


Predictive Graph.

Predictive Graph. is a blazing fast graph analytics platform at petabyte scale.

It is based on an analytics first approach and responds to the problem that todays' graph databases have a strong focus on storage & traversal of data graphs. Advanced analytics & machine learning is left as an afterthought.

Predictive Graph. is different and integrates analytics, streaming and traversal into a single platform. And of course, seamlessly integrates with Predictive Works.

Predictive Works.

Predictive Works. is the world's first one-stop prediction template provisioning and sharing platform.

Predictive Works. is a next-generation predictive analytics platform, made to support business decisions with AI-powered prediction templates. Its disrupting technology replaces todays' costly and expert-centric approach to gain business foresights by predefined templates.

Predictive Works. mission is to empower small & midsize business to enter the AI premier league as equal-rights players.

Predictive Graph. is a member of Predictive Works. eco system and integrates either as a data source or destination of a predictive workflow.

Climb the Knowledge Peak

Gaining information superiority and real competitive advantage has never been easier:

Leverage your favorite store platform to track and collect massive amounts of data.

User Predictive Works. template system to turn your customer data into valuable hindsights, insight and foresights.

Connect your cross-area and cross-sights information to finally climb the knowledge peak with Predictive Graph.

Experience your ultimate way to information superiority and competitive advantage.